Tel: 01992 217217

Welcome to adaptIT
1st class Business IT Support that’s reliable & affordable


adaptIT is a leading Business IT Support company with over 25 years of expertise and knowledge of IT infrastructure, software, app and database development, Cloud Computing and Smart Technology. We work with more than 50 different types of business including Accountants, Hotels and Construction companies to support the technology behind them.

We ensure maximum uptime, prevent problems before they occur and also work with our clients to ensure their business runs more efficiently. This saves them time, money and resources. We are very proud to say that our customer retention rate for the last 10 years is 100% and we plan to keep it that way!

At adaptIT we only offer one Platinum IT Support package that covers everything. Platinum Support is designed to give you peace of mind and control over your IT expenditure without any hidden costs. Our Platinum package starts from as little as £5,000 per year and covers:

Unlimited remote support

 Off-site back-ups

 Managed Firewall

 Malware & Antivirus protection

 99.5% Accurate spam filtering

 Unlimited site visits

IT Support Hertfordshire

FREE IT Infrastructure Health Check

Business IT Support Hertfordshire & North London

Every new client we team up with receives a free IT Infrastructure Health Check to identify any potential issues from the outset. We want to get off to the best start and ensure you have the peace of mind that your business is in safe hands.


 No more heavy investment in IT.

 A more stable platform to enable you to focus on running your business.

 Fully qualified and knowledgeable experts on-call 24/7/365.

 Regular audits, testing and updates to your security. 

What makes our IT support different to the others?


We believe our unrivalled level of service and affordable price sets us apart from the rest. Our expertly trained support technicians go beyond the call of duty for all our clients and that is why our customer retention rate is 100%.

Furthermore, we don’t have any hidden charges. Our service is designed to ensure your systems run as efficiently as possible without the need to worry about additional IT costs.


IT Support with a difference

We are Reliable

We understand system issues can occur even during the most inconvenient times. Our team is always available to respond to your needs 24/7, 365 days a year. We are here to give you confidence and peace of mind.

We are Responsive

Our experience has enabled us to create a fast and efficient support process that will respond to your issues almost immediately. Once your request has been logged, our team will address it as quickly as possible. Our responsiveness plays a key role in our first class retention rate.

We are Knowledgeable

We take pride in our levels of IT expertise and knowledge. Our team are fully trained and qualified to diagnose and respond to issues as soon as they arise. This is a key element to keeping our customers informed and happy.




Our IT Support Services include

IT Business Support

Remote monitoring with alert systems

100% outsourced IT support

Network design consultancy

Domain names & cloud email

Bespoke software development

Database build & support

Mobile app development

Internet Support

Hardware based unified threat management

Intrusion detection & prevention (IPS/IDS)

Firewall, anti-virus, malware & spam filtering

Wireless security

SSL certificates

Load balancing & usage logging

User logging and website filtering

Server Support

2003 to 2012 & Small Business Servers

Exchange, database  & web servers

File, print & virtual servers

On-site & off-site backup

Replication & high availability

Datacentre hosting/rack space

Data archiving & retention

Workstation Support

Diagnose & repair service

Upgrade, supply & installation

Domain & network configuration

Software installation & updates

Pick-up & drop-off service

HDD to SDD migration

Data recovery & backup

VOIP & Telephony Support

Hosted telephony services (Voiphone)

Real time call stats & costs breakdown

Take your BT /Virgin numbers with you

New numbers instantly

Virtual attendants

Voicemail to email

Email to fax/fax to email

Hardware Support

Desktop & Laptop support

Sold state hard drives

Data loss protection

End point security

Data Encryption

Tablets & Smartphones

Laser & Gel printers

We are also specialists in

CCTV & Surveillance Systems for Business Premises

CCTV for Business Premises in Hertfordshire

We have a depth of expertise with office CCTV systems and can install state-of-the-art cameras at your business premises. These intelligent monitoring devices provide crystal clear HD pictures and can be viewed live via large screens, computers, tablets and smart phones. Partnered with one of our Jablotron alarm systems, you are able to self-monitor and protect your premises whether you are open or closed.

Alarm Systems for your office

Jablotron Alarms

adaptIT are approved installers of world-class alarm systems from Jablotron. Jablotron alarms are innovative security systems that enable you to easily protect your office premises to the highest standards using fully customizable coverage zones and advanced control, using just your smartphone. Our alarm systems start from as little as £2,000 and are certified to EN50131 grade 2.

Smart Electricals and Technology for your office

Smart Technology for offices

Running a successful business is about being efficient. Smart technologies now allow you to automate your business premises to ensure it runs smoothly in an operational and financial capacity. We can re-wire your office with a Cat-6 network cabling and install Smart Lighting, Smart Conferencing, CCTV, Alarm Systems and Smart Audio throughout, giving you a state-of-the-art business hub.

Our Customers

We are very proud of our 100% retention for our IT support customers. We work hard to deliver a premium service they can rely on. In fact, most of our work reaches us through referrals. Below are some of the companies we work with. If you would like to speak with them for a reference then please let us know.





Who we are

adaptIT Business IT Support Hertfordshire

adaptIT provides IT support services for businesses in and around Essex, Hertfordshire, North London and Bedfordshire. We like to keep the distances reachable within 1 hour, which is the time we aim to reach your site when urgent on-site support is required.

More than 80% of our customers had previous IT support and came to us to resolve a single issue that their existing IT support provider could not. After a short conversation and a complimentary survey of their computers, networks and methods, we were able to give them the right answer. The rest, as they say, is history, and they have all become long-term customers.

Office Hours: Mon. – Fri. 9am to 5pm

Get in touch

OK, so now you are convinced, why not give us a call or send us an email?  We will reply back to you as soon as we can.

  • This field is for validation purposes and should be left unchanged.